Contact information

We're here to help! If you have any questions about your order, products, shipping, returns, or anything else, please don't hesitate to get in touch.

Customer Support

Email
contact@GoldenBinder.shop

Phone
+1 (479) 345-1674

Business Address

Golden Binder
33 Burnley Street
LONSDALE DC SA 5160
Australia

Customer Service Hours

Monday – Friday: 9:00 AM – 5:00 PM (ACST)
Saturday: Closed
Sunday: Closed

Response Time

We strive to respond to all customer inquiries within 24–48 business hours.

Before Contacting Us

To help us assist you as quickly as possible, please include:

• Your full name

• Your order number (if applicable)

• A detailed description of your inquiry

We're Happy to Help

Whether you have questions about Pokémon TCG products, shipping, returns, or your order status, our support team is ready to assist you.